1. Information We Collect
Personal Information
When you use our services, we may collect the following personal information:
- Telegram username and contact details
- Payment information (processed securely through third-party providers)
- Game account preferences and requirements
- Communication history and support tickets
Technical Information
We automatically collect certain technical information:
- IP address and location data
- Device information and browser type
- Usage patterns and service interactions
- Log files and error reports
2. How We Use Information
We use your information for the following purposes:
Service Provision
- • Provide game account rental services
- • Process payments and transactions
- • Maintain account security
- • Deliver customer support
Service Improvement
- • Analyze usage patterns
- • Improve service quality
- • Develop new features
- • Prevent fraud and abuse
3. Information Sharing
We Do Not Sell Your Data
We never sell, rent, or trade your personal information to third parties for their marketing purposes.
We may share your information only in these limited circumstances:
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Service Providers: With trusted third-party providers who help us operate our services (payment processors, hosting providers)
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Legal Requirements: When required by law, court order, or government request
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Business Transfer: In case of merger, acquisition, or sale of our business
4. Data Security
Security Measures
- ✓ SSL/TLS encryption for all data transmission
- ✓ Encrypted storage of sensitive information
- ✓ Regular security audits and updates
- ✓ Access controls and authentication
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations.
- • Account data: Until account deletion
- • Transaction records: 7 years (legal requirement)
- • Support communications: 3 years
- • Usage logs: 12 months
6. Your Rights
You Have Control Over Your Data
We respect your privacy rights and provide you with control over your personal information.
Access & Portability
- • Request a copy of your data
- • Export your information
- • View how we use your data
Control & Deletion
- • Update or correct your information
- • Delete your account and data
- • Opt-out of communications
To exercise your rights: Contact us via Telegram or email. We'll respond within 30 days.
7. Children's Privacy
Age Restriction
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it immediately.
If you believe we have collected information from a child, please contact us immediately at the information provided below.
8. Contact Information
Questions About This Privacy Policy?
General Inquiries
💬 Telegram: @rent_app_test_bot
🕐 Response Time: Within 24 hours
Data Protection Officer
📍 Based in: Estonia, EU
🕐 Response Time: Within 72 hours